If you cannot connect to the Facebook website at all in Firefox:
1. Check to see whether you can connect in another browser (such as Internet ExplorerSafariEpiphany).
* If you can connect in another browser, but not in Firefox:
1. Follow the troubleshooting steps below, starting with the Clear cookies and cache section
2. Check to make sure your Internet security software (such as a firewall, antivirus, or anti-spyware program) is set to allow Firefox.
* If you cannot connect in any browser, the Facebook site may be down..
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